Trajector Medical

Trajector Medical (formerly VetsComp & Pen)

Role: Product Developer (UX/UI & Front-End Hybrid) Duration: December 2018 – March 2020 Location: Gainesville, FL

I worked in a hybrid role bridging UI design and front-end implementation (HTML, CSS, JS) inside a fast-growing legal-tech and medical-consulting company. This is where I learned to design with engineering constraints in mind from the start.

What I did

• TNT Design System: contributed to a multi-brand design system, building reusable components used across internal and external platforms.
• Front-end implementation: built my own designs in code, which gave me a real sense of what's cheap versus expensive to implement.
• Cross-functional work: worked in a squad structure alongside engineers and product managers through daily standups and sprint planning.
• Internal tools: helped design tools for processing veteran claims, focused on reducing cognitive load for people using them all day.

Accessibility

• Earned a WCAG certification and took ownership of the product's accessibility strategy.
• Ran full accessibility audits across every platform, identifying and fixing blockers for users with visual, auditory, and motor impairments.
• Took the platform's accessibility compliance from roughly 40% to over 90%, which also lowered the company's exposure to ADA-related legal risk and let more veterans use the product without help.

Why I left

Near the end of my time there, I saw automated data-tracking practices that weren't transparent to the veterans whose data was being used, tied to fee structures I didn't think were fair. That didn't sit well with the accessibility and user-advocacy work I'd just spent a year on, so I moved to a firm with a clearer commitment to user trust. That decision still shapes how closely I look at how a product treats user data, not just how it looks.